Privacy Policy

Top Deck Cards ("we", "us", "our") is operated by Top Deck Cards, a sole proprietorship based in London, Ontario, Canada. This policy explains what personal information we collect when you place an order on topdeckcards.ca, how we use it, and the choices you have.

We are committed to handling your information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

1. What we collect

We collect only what's needed to process your order and stay in touch about it.

2. How we use your information

We do not sell your personal information. We do use Google Analytics, including its advertising-audience features (Google Signals), so Google may associate your visit with remarketing audiences under its own policies — you can opt out (see the Cookies section below).

3. Who we share information with

We share data only with the service providers needed to run the store. Each has its own privacy practices, which apply to any data they process on our behalf:

4. Cookies and similar technologies

We use a small number of cookies:

Your cart is kept in localStorage (client-side only), not a cookie. You can opt out of Google's ad personalization at Google Ads Settings or install the Google Analytics opt-out add-on, and you can block or clear cookies in your browser settings — the site still works without the analytics ones.

5. How long we keep your information

Order records (name, email, address, items, totals, order timestamps) are retained for seven (7) years so we can honour returns, handle warranty claims, and meet tax recordkeeping obligations. Cart data stored in your browser is yours to clear at any time via your browser's site-data settings.

6. Your rights

Under PIPEDA you have the right to access the personal information we hold about you, request corrections, or request deletion (subject to legal retention obligations for completed sales). To exercise any of these rights, email orders@topdeckcards.ca from the address used to place your order. We aim to respond within 30 days.

7. Security

We use industry-standard transport encryption (HTTPS) for all traffic to this site. Our order database (Cloudflare D1) sits behind access-controlled Cloudflare infrastructure, and administrative access is protected by two-factor authentication. Despite reasonable safeguards, no online service can guarantee absolute security.

8. Children

The site is not directed to children under the age of majority in your province or territory. We do not knowingly collect personal information from minors without parental consent.

9. Changes to this policy

If we update this policy, we'll change the "Last updated" date at the top. Material changes (e.g., new categories of data collection, new service providers handling customer data) will be announced at the top of the site for at least 14 days.

10. Contact

Questions or privacy requests: orders@topdeckcards.ca
Mail: 64 Virginia Cres, London, Ontario, N5X 3E8